Get in touch
Do you have any ideas or suggestions on how we can improve? Do you have questions about our products or are you interested in our brands? Then use our contact form or write to us via E-Mail. We will get back to you as soon as possible. We look forward to hearing from you!
By filling out the details on the contact form below you can send your request to us. Your data will be forwarded via e-mail to our Customer Services Manager and deleted immediately after answering, if there are no legal storage obligations. We do not use your data for any other purpose, or forward it to third parties.
Do you have any questions about our sustainable baby sleeping bags or our premium home textiles? Our customer service will be happy to help you with product advice and choosing the right product for you. We will also be happy to help you with questions about shipping and our sustainable packaging, but also with topics such as returns or complaints.
You can reach our customer service from Monday to Friday at any time between 8:00 a.m. and 4:30 p.m. German time. Since the well-being of our employees is very important to us and a healthy work-life balance is an important aspect of our Corporate Social Responsibility, our colleagues from customer support are unfortunately unavailable in the evening and on the weekends. Our customer service is part of our company and is not represented by an external service provider.
If you need help outside of this period, please use our contact form and we will get back to you as soon as possible. We look forward to hearing from you!
Your team from SlumberOrganix